Sales
All sales are subject to our final confirmation. All orders received verbally, by phone or electronic mail are considered final. No cancellations will be accepted. Prices are subject to change without notice. All wines are offered subject to remaining unsold. Unless stated otherwise, all wines are offered lying in Hong Kong. All goods sold are strictly non-exchangeable and non-refundable.
By placing an order, the Customer confirms that he/she is 18 years old or over. It is illegal to sell alcohol to people under the age of 18.
Wine Conditions
Ullages of all wines offered are top shoulder or better, unless otherwise stated. Although we strive to find wines in their best condition, the Customer must make appropriate allowances for natural variations of ullages, conditions of cases, labels and corks for old wines. We do not accept return wines for any reason, including corked wines.
Payment
Payment is due immediately upon receipt of invoice, except for approved trade account. Method of payment may be in the form of HKD bank transfer. Please allow 3 working days for payment to clear before goods may be released.
In the event of non-payment of an invoice within the specified terms stated above, Fogoso HK and Scentsory Limited reserves the right to charge an interest of 3% per month of the overdue amount until payment. If the Company shall have to consult solicitors or other agents to recover overdue sums, the Customer will indemnify the Company in relation to reasonable fees payable to such solicitors and/or agents.
Delivery/Collection
Fogoso HK and Scentsory Limited provides a free delivery service once per each paid order with a value above HKD1200 within the first 90 days from the invoice date, or when the wines become available in Hong Kong.
The current standard delivery fee is HKD150 per delivery to any one address on the Hong Kong Island, Kowloon and the New Territories.
For delivery to the outlying islands and for international deliveries, please contact us for further information at +852 57401423 or admin@scentsory.store.
By placing an order, the Customer confirms that he/she is 18 years old or over. It is illegal to sell alcohol to people under the age of 18.
Breakages/Shortfall
All Customers are requested to examine the goods immediately upon collection or delivery for any deficiencies and/or damages. Claims (if any) must be logged at the time of delivery, otherwise any breakages or shortfall shall be deemed to have occurred thereafter.
Force Majeure
Fogoso HK and Scentsory Limited shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.
Law and Jurisdiction
All sales and contracts are governed by the laws of Hong Kong SAR
